 Inclusion. Diversity. Trust. Collaboration. Teamwork. At EASTERNPAK, we cooperate to reach the common objectives of producing and delivering top-quality recyclable corrugated materials for a positive customer experience.
Interaction within our work environment is governed by a set of complementary beliefs: Care for & Development of People In line with our group’s concept, we value employees are our first asset. When we seek talent, we first look within our own organization. Our care for the individual is based on the goal of building relationships based on trust, respect and dignity. Quality Our Quality Management System is accredited to ISO 9001:2000 by TUV/RWTUV Germany, and integrated with the Hazard Analysis Critical Control Point (HACCP) system, guaranteeing safe products that do not contaminate your food, agricultural, and pharmaceutical products with any hazardous substance. Pinpointing internal and external customer requirements allows us to continuously improve, develop and maintain quality, cost, delivery and morale. Learn more about our Quality Policy and Product’s Hygiene Policy Ethical Conduct We are unwavering in our commitment to the highest levels of ethical conduct. We deal fairly with all suppliers and customers, handle proprietary business information confidentially, and treat employees with respect and dignity. Safety Safety at EASTERNPAK comes first. We are all expected to abide by safety guidelines to ensure our own and others’ safety. Sense of Ownership At EASTERNPAK, we are all encouraged to behave as owners, not just employees, to translate ideas into decision action, and to take initiative with a sense of urgency. We nurture an entrepreneurial spirit in employees, so that we engage rather than comply within our company. Attention to Detail Attention to detail enhances the quality and outcome of what we do. We strive to:
Stretch Stretch gives each individual the opportunity to push the envelope. We not only expect to outperform last year’s results, we also expect this year’s performance objectives to be a notch higher. Our culture encourages us to embrace the continuous quest for improvement and to strive for higher levels of performance. In return, we recognize efforts and reward results. Focus on Results Being results oriented means accepting and assessing why a particular result occurred, then looking for ways to repeat or improve the outcome. We use a Customer Satisfaction Survey to collect customer opinions and needs in order to improve our processes. The results we pursue and expect include employee retention, safety standards, customer retention and loyalty, increased sales, increased production, and sustainable competitive advantages. Anticipation Anticipation gives upper management the confidence to handle all matters, which earns trust and ensures autonomy. We plan and procure raw materials, for example, by anticipating the market to gain price advantage. Cycle of Autonomy Autonomy is being in control within preset boundaries. As we improve performance, we gain credibility. As we earn operational autonomy, we can take on greater responsibility. We plan growth strategies on a quarterly basis.  Flexibility At EASTERNPAK, we nurture flexibility by training employees to effectively cope with change, to operate outside the boundaries of the comfort zone, and to make decisions with adequate, though perhaps not complete, information. We assign joint or team responsibilities and encourage teams to manage risk and uncertainty. |
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